DCK Group Selects Centric Planning to Innovate Merchandising and Boost Visibility Across 1,500 Concession Stores
Family-owned retailer streamlines merchandising and forecasting with Centric Planning, freeing teams from spreadsheets to focus on growth.
DCK Group, a leading UK-based jewellery and accessories retailer, has selected Centric Planning™ from Centric Software® to transform its merchandising, planning and forecasting capabilities. Centric Software delivers innovative, integrated, end-to-end AI-powered enterprise solutions to take products from concept to commercialization. Fashion, luxury, footwear, outdoor, home, consumer electronics, food & beverage, cosmetics & personal care as well as multi-category retail teams can plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.
Founded in Essex and trading for over 30 years, DCK Group designs, sources and distributes fashion jewellery for major high-street partners including Marks & Spencer, River Island, Next and more. With more than 1,500 points of sale and 27,000 active SKUs, DCK operates a complex concession-based and wholesale business model that demands flexibility and precise planning across multiple host partners.
“Our existing merchandising and planning methods had reached their capacity to support our growth,” says Oliver Simons, Trading Director at DCK Group. “We relied on large, manual spreadsheets that posed data-integrity challenges. Centric Planning will deliver the flexibility, configurability and scalability we need to plan more effectively at every level — from host to collection to seasonality. It will allow our teams to spend less time manipulating data and more time trading the business.”
Previously, DCK’s teams spent significant time manually extracting sales data and maintaining complex spreadsheets. With Centric Planning, DCK will automate processes, enabling faster, more detailed insights and freeing teams to focus on planning and trading at a more granular level.
The implementation marks the latest milestone in DCK’s digital transformation journey to build solid data foundations across operations for reliable decision making. Centric Planning will replace legacy spreadsheets, providing real-time visibility, agility and control across the assortment management and merchandise financial planning processes.
“We’re delighted to partner with DCK Group on this next step in their transformation,” says Fabrice Canonge, CEO of Centric Software. “Their commitment to efficiency, visibility and data-led decision making aligns perfectly with the value Centric Planning’s AI-powered capabilities brings to dynamic multichannel retailers.”
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