Image Solutions Inc. Selects Centric PLM™ to Streamline Product Development and Strengthen Supplier Collaboration

Centric Software® is pleased to announce that uniform retailer Image Solutions, has selected Centric PLM™ to drive growth and centralize product development. Centric Software provides the most innovative enterprise solutions to plan, design, develop, source, comply, buy, make, price, allocate, assort, market, sell and replenish fashion, luxury, footwear, outdoor, home, cosmetics & personal care products as well as multi-category retail, to achieve strategic and operational digital transformation goals.

Founded in 1997, Image Solutions manages a complex global supply chain, working with more than 46 vendors and producing highly customized products based on color and material codes. The company previously used a limited PLM system that lacked real-time visibility, cross-functional integration and scalability. These challenges led to fragmented communication, inefficient ways of working and data silos. “So much was happening through email, Teams and ticketing systems, information was getting lost,” says Emily Best, Process Excellence Specialist at Image Solutions and project lead for the Centric PLM implementation. “We needed structure. Centric Software brought that and more.”

Best explains that ease of use and future flexibility were key decision drivers. “We’d been eyeing a vendor portal for years, but the functionality just wasn’t there with our previous system. Centric PLM not only offered the functionality, but a real implementation team that could guide us through each phase.” Led by Centric Software’s onboarding experts, Image Solutions went live on time and quickly replaced the manual process with centralized, transparent workflows. “Our product lifecycle is now fully visible and actionable. It’s all in one place and easy to track.”

Image Solutions has implemented a centralized, structured platform that offers full visibility across the product lifecycle with Centric PLM. The phased rollout began with product development and technical design teams, with plans to expand to sourcing, finance, supply chain and additional departments. The solution is also being integrated with NetSuite via API and Centric PLM Vendor Portal will soon be launched to streamline supplier collaboration and communication.

“The implementation of Centric PLM has improved process transparency, communication and access to real-time product data across departments,” says Emily Best, Process Excellence Specialist at Image Solutions. “We’ve eliminated manual workflows and reduced our reliance on emails and spreadsheets. Centric Software’s intuitive interface also allowed us to configure essential tools like material and color libraries internally, without requiring technical expertise.”

Centric PLM enables Image Solutions to better manage custom item structures, streamline development timelines and accelerate internal collaboration.

“Our teams are now gaining access to reporting and insights that were not previously available,” adds Best. “We are seeing measurable improvements in speed and operational efficiency.”

By adopting Centric PLM, Image Solutions joins a growing number of companies embracing Centric Software’s solutions to empower a digital transformation, strengthen cross-functional alignment and accelerate time to market.

“We’re proud to welcome Image Solutions to the Centric Software family. Their decision to partner with Centric PLM reflects a forward-thinking commitment to streamlining product development and elevating collaboration across the business,” says Fabrice Canonge, President of Centric Software. “Image Solutions understands the value of centralizing operations in a competitive, fast-moving market. We’re excited to enable their growth journey and unlock new levels of efficiency and innovation.”