India’s smaller Relaxo Footwears Limited has partnered with Unicommerce to make shopping for its footwear brands faster, more reliable, and hassle-free for customers across online channels, as the company witnesses rapid growth in its e-commerce business.

Through this partnership, Relaxo has adopted Unicommerce’s flagship platform, Uniware, to bring all its orders, inventory, warehouses, and returns onto a single, connected system. This enables Relaxo to process orders more quickly, keep products accurately in stock across channels, and ensure customers receive their purchases on time – whether they shop on marketplaces, or its brand website.

Uniware’s multi-channel order management and warehouse management capabilities will help Relaxo improve how products move from warehouses to customers, while its returns management system will make the returns and exchanges process simpler and faster, improving the overall post-purchase experience.

As India’s largest footwear manufacturer, Relaxo Footwears continues to expand its presence across the nation’s growing e-commerce ecosystem. With this partnership, the company is leveraging technology to streamline fulfilment, unify inventory across channels, and deliver faster, more consistent customer experiences at scale.

“As customer expectations evolve, delivering a seamless shopping and returns experience across channels becomes critical. Our partnership with Unicommerce strengthens our digital backbone and supports our ambition to efficiently manage the rapid growth in online demand while staying true to our promise of comfort, quality, and reliability”, said Manoj Taneja, Vice President, Digital, Relaxo Footwears Limited.

“Today’s consumers expect faster deliveries and easy returns, regardless of where they shop. We are excited to partner with Relaxo to power these experiences through Uniware. Our platform will help Relaxo create a more connected supply chain that directly translates into better service for customers,” said Kapil Makhija, MD & CEO of Unicommerce